Privacy Policy

This Privacy Policy explains how Hussaini Law Group (“we”, “us” or “our”) collects, uses, discloses and protects your personal information. We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), and as a legal practice we also handle your information in accordance with our professional and ethical obligations under the Legal Profession Uniform Law (NSW).

By using this website or providing your information to us, you consent to the collection and use of your information as described in this policy.

What personal information we collect

The personal information we collect depends on your dealings with us, and may include:

• your name, email address, telephone number and postal address;
• the details of your legal enquiry or matter that you choose to provide;
• your preferred language of communication;
• information you submit through our online contact form, or provide by email, telephone or in person; and
• any other information reasonably necessary to provide legal services to you or to comply with our legal and professional obligations.

Some of the information we collect may be sensitive information (for example, information about criminal matters, immigration status, health or family circumstances). We only collect sensitive information where it is reasonably necessary for your matter and, where required, with your consent or as otherwise permitted by law.

How we collect your information

We generally collect personal information directly from you, including when you:

• complete and submit the contact form on this website;
• contact us by email, telephone or in person; or
• engage us to act on your behalf.

In the course of acting for you, we may also collect information about you from third parties such as courts and tribunals, government agencies, other parties to your matter, barristers, experts and other professional advisers, where it is reasonably necessary for your matter and permitted by law.

Why we collect and how we use your information

We collect, hold and use your personal information to:

• respond to your enquiries and provide you with legal advice and services;
• communicate with you about your matter;
• administer and manage our practice, including billing and record-keeping;
• comply with our legal, regulatory and professional obligations; and
• improve our services and this website.

Disclosure of your information

We do not sell your personal information. We may disclose your personal information where reasonably necessary for the purposes described above, including to:

• courts, tribunals, government and regulatory bodies;
• barristers, experts, mediators and other professional advisers engaged for your matter;
• other parties (and their representatives) to your matter, where appropriate; and
• third-party service providers who help us operate our practice and website (for example, IT, hosting, email and document-management providers), under obligations of confidentiality.

Overseas disclosure

Some of our service providers (including website hosting, email delivery and content-management providers) may store or process data on servers located outside Australia. Where we disclose personal information to overseas recipients, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles.

This website

When you submit our contact form, the information you provide is transmitted to us by email. Our web host may also collect standard technical information (such as your IP address and browser type) in server logs for security and operational purposes. We do not use this website to sell your information or to build marketing profiles.

Security of your information

We take reasonable steps to protect your personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and you should not send us confidential or sensitive information through this website if you have concerns about security. Please contact us by telephone to arrange a secure method of communication.

Accessing and correcting your information

You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date, incomplete or misleading. To make a request, please contact us using the details below. We may need to verify your identity before providing access, and in limited circumstances permitted by law we may decline a request (in which case we will explain why).

Complaints

If you believe we have breached the Australian Privacy Principles or otherwise mishandled your personal information, please contact us using the details below so we can investigate and respond. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on this page, and the “last updated” date above indicates when it was last revised.

Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

• Hussaini Law Group
• 7/37 Spencer Street, Fairfield NSW 2165
• Phone: 02 8764 7885
• Email: info@hussainilaw.com.au